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Late Payment Penalties & Recovery Rules Configuration

Rule E7: 15-Day Grace Period Configuration · Flat Notice Penalty & Recurring 30-Day Charges · Dishonored Cheque Recoveries

1. Company Profile 2. Sales & Pricing Policies 3. Finance & Tax 4. Approval Matrix 5. Late Penalties 6. Notifications

Late Installment Milestone Penalty Schedule (Rule E7)

Automated Trigger
Non-payment penalty triggers on calendar day 16 following milestone due date.
Standard initial default penalty debited to Unit SOA.
Accrued automatically every 30 days until principal installment is cleared.
Administrative banking recovery fee per dishonored PDC.
Charged when customer requests temporary deposit hold (max 45 days).
Controls automated ledger debit behavior.

Penalty Waiver Governance & Demand Communications

Automated Legal Demand Notice (Dispatch on Day 16)

Dispatches bilingual (Arabic/English) formal demand notice via Email, SMS and WhatsApp upon 15-day grace expiration.

Mandatory Reason Logging for Waivers (Audit SRS 2.4)

Enforces modal prompt requiring mandatory business justification and approval authority assignment before any penalty can be waived or reduced.