Credit Control & Collections Workbench
Rule E5: Follow-up delinquency, bounced PDCs, statutory penalty accruals and legal escalation hand-off
Due This Month (0-30 Days)
AED 24,195,000.00
42 Units on schedule
Overdue > 15 Days (Penalized)
AED 2,850,000.00
14 Installments past grace window
Bounced PDC Cheques
AED 125,000.00
Unit MH-14-1402 (Legal notice active)
Recovered This Month
AED 8,420,000.00
92.4% Recovery Target Met
| Unit Ref | Customer Name | Milestone Overdue | Due Date | Days Past Due | Overdue Amount (AED) | Accrued Penalty (AED) | Last Follow-Up | Actions |
|---|---|---|---|---|---|---|---|---|
| MH-14-1402 | Saeed Al-Ghafli | Installment 1 (Substructure) | 08-Oct-2026 | 2 Days (Cheque Bounced) | 125,000.00 | AED 1,000.00 (Bounce Fee) | Call logged: Left Voicemail | Bounced Notice |
| PR-03-0301 | Mohamed El-Shenawy | Installment 2 | 20-Sep-2026 | 20 Days (>15d Grace) | 285,000.00 | AED 5,000.00 | Formal Email Sent 28-Sep | Unit SOA |
| BB-02-0204 | Amina Al-Sayed | Installment 1 | 15-Aug-2026 | 56 Days (>30d Recurring) | 110,000.00 | AED 6,500.00 (5k+1.5k) | Legal Unit Hand-off Initiated | Cancellation SOA |
Bounced Cheque Management & Criminal/Civil Notice
Under UAE Law #50 of 2022, un-cleared bounced cheques must be resolved or escalated within 30 days.
Go to PDC Vault Desk →Cases Referred to Dubai Courts / Legal Counsel
2 units escalated to legal department for formal DLD contract cancellation & repossession proceedings.
View Cancellation Actions